Help & Support
Potoroo Support
Contact Us
If you have any questions, run into issues, or want to share feedback, please reach out to us! We're here to help.
Email us directly at: frank@potoroo.app
We aim to respond to all inquiries within 24-48 hours.
Frequently Asked Questions
Does Potoroo sync between my devices?
Yes. If you enable iCloud sync in the app's settings, your writing and data will securely sync across your iOS devices using your private iCloud account.
Is my data private?
Absolutely. Potoroo is local-first, meaning all your content stays on your device by default. If you use iCloud sync, it is stored in your private iCloud database, which we cannot access.
How do I manage my subscription?
All in-app purchases and subscriptions are handled safely by Apple. You can manage them directly in your device's Settings app under your Apple ID → Subscriptions.